Return And Exchange

Once a product is returned, you are eligible for a refund or an exchange. Note that any product bought during Sale or Special promotions is not eligible for refund.

Refund:
For any returned product refund is done as store credits to your Shyaway wallet which you can use for any future purchases.

Exchange:
After the product you returned have reached us you can call us at +918220444558 to let us know which product you would like to take in exchange for the product you have returned.

For queries on how to return a product take a look at Return policy.

Note:
  • 1. Due to the intimate nature and hygiene standards of certain items, we regret that we do not accept returns or exchange on legwear, shapewear, hosiery, bra accessories and panties.
  • 2. Any product bought during Sale or special promotions cannot be refunded or exchanged.
  • 3. Exchange for a product will be entertained only once.
  • 4. Refund to bank account will be given only for prepaid customers.
  • 5. Return or exchange of products will be entertained only if they are returned in the original product package.
  • 6. Only changes in size, color or damaged pieces will be considered as exchange.

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